Legal
Privacy Notice
Last updated: 21 October 2026
Who we are
Motive Works Ltd is a UK technology company developing configurable matching software, including Match x Mate.
Motive Works Ltd is the data controller for personal information collected through this website.
Registered in England and Wales. Company number: 16463206. Registered office: 60, Office 27 Tottenham Court Road, London, W1T 2EW.
Website: https://motiveworks.co.uk
Privacy enquiries: motiveworksltd@gmail.com
Information we collect
This website does not include an enquiry form and does not collect enquiries itself. If you contact us, you do so by email from your own email application, and we receive the information you choose to send, which may include:
- Your name
- Your organisation
- Your email address
- Details of your enquiry
- Any other personal information you choose to include in your message
We may also process limited technical information necessary to operate and secure the website, such as IP addresses and security logs.
How we use your information
We use personal information to:
- Receive and respond to enquiries
- Discuss potential services, products and commercial relationships
- Maintain relevant correspondence
- Operate, maintain and protect our website
- Comply with applicable legal obligations
We do not use information you send us to automatically subscribe you to marketing communications.
Our lawful basis
We generally rely on legitimate interests under Article 6(1)(f) of the UK GDPR to respond to business enquiries, maintain relevant business correspondence and protect our website.
Our legitimate interests are communicating with people who contact us, developing business relationships and maintaining a secure website.
Where processing is necessary to take steps towards a contract at an individual's request, Article 6(1)(b) may apply.
Where we are required to retain or disclose information by law, we rely on Article 6(1)(c).
Who receives your information
Personal information is accessible to authorised people working on behalf of Motive Works Ltd.
We use service providers to host the website and to provide our email. Emails you send us are received in our business inbox, provided by Google (Gmail). Our website is hosted by Lovable. These providers process information on our behalf.
We do not sell personal information.
International transfers
Our website hosting and email services may involve processing personal information outside the United Kingdom, including in the United States. We use Lovable for website hosting and Google Gmail for email correspondence. These providers publish information about their international data protection arrangements, including recognised transfer mechanisms where applicable. You can contact us at motiveworksltd@gmail.com for further information.
How long we keep information
We retain enquiries and related correspondence only for as long as reasonably necessary to respond, manage any resulting business relationship, meet legal obligations and resolve disputes.
Retention is assessed according to the nature of the enquiry, whether it develops into a commercial relationship and any applicable legal requirements.
We periodically review information and delete it when it is no longer required.
Your rights
Under UK data protection law, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to processing based on legitimate interests
- Request transfer of information where the right to data portability applies
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, contact motiveworksltd@gmail.com.
Your right to object
You have the right to object to processing based on our legitimate interests. We will consider your objection in accordance with UK data protection law.
Cookies and website technologies
This website does not use analytics, advertising or tracking cookies, and does not set cookies for marketing purposes. It uses only the technologies necessary for it to operate and be delivered securely.
If we introduce non-essential technologies in future, we will update this notice and ask for any consent required by UK law before they are used.
Complaints
If you have concerns about how we handle personal information, please contact us first at motiveworksltd@gmail.com.
You also have the right to complain to the Information Commissioner's Office (ICO). Website: https://ico.org.uk
Changes to this notice
We may update this notice when our website, services or data-processing practices change. The latest version will be available on this page.
